Welcome to the Solar O&M Insider, the first podcast series dedicated to solar PV operations, maintenance, and asset management. This series is brought to you by Alectris, a global solar asset care innovation firm. I’m Glenna Wiseman of Identity3, your host.
SolarPower Summit coming up in early March is produced by SolarPower Europe and features a panel on solar operations and maintenance.
Ahead of this preeminent industry event, this episode of the Solar O&M Insider features Dr. James Watson, CEO for SolarPower Europe, and Vassilis Papaeconomou, Managing Director of Alectris, and the solar O&M task force leader for SolarPower Europe.
We’re here to talk about solar operations, maintenance, and asset management, and get a glimpse into trends and themes to be discussed at this year’s SolarPower Summit.
This episode of the Solar O&M Insider features:
- The Evolution of the Solar Market Workshop to the SolarPower Summit
- What to Expect at the SolarPower Summit O&M Round Table
- SolarPower Europe O&M Guidelines Survey
- Preparing Version 2.0 of the SolarPower Europe O&M Best Practices Guidelines
- Leading Emerging Solar Markets
- Solar Bankability and the Role of O&M
- COP21 and the Globalization of Solar
Welcome to the show, gentlemen.
James: Thank you very much, Glenna. It’s a pleasure to be here.
Vassilis: It’s a pleasure to be here as well, Glenna. Also, an even greater pleasure to meet again, literally, with James. We recently met in person and hopefully soon again. So, a pleasure to having you both in this discussion today.
Glenna: All right. Well, let’s start out with a little formality. Dr. Watson, since you are new to this show, may we call you James?
James: Of course. I really appreciate the fact that you recognize my academic achievements. But really, I am James. I’m James to everybody. So please, let’s stick with “James.”
Glenna: Excellent. All right, it’s a pleasure to have you here with us at the Solar O&M Insider. Let’s start with a little background. How did you get involved with SolarPower Europe, and what new initiatives are you excited about for the organization this year?
James: Well, I’ve been working with SolarPower Europe for three years now. And prior to that, I have been doing a lot of work in the energy sector here in Brussels, but also across the world. I worked in Africa for a couple of years, also in the UK. And so, I’ve had a long-standing interest in energy, the environment with green technology. And so, really, for me, working with SolarPower Europe is a great culmination to a lot of the personal interests I have.
And let me just say, in terms of the organization, we really are growing. We’re getting more and more members. We’re getting more and more active. We’ve been delivering more and more services to our members. And so, I am excited about what we can achieve, because we are achieving things.
And this year we’re talking about operations and maintenance. Working with great people like Vassilis who are able to imagine that we’re going to be bringing forward another set of the O&M guidelines on best practice. I think we’re going to have a lot of great networking events where people will be able to come together, do business, learn things about different markets, learn things about different segments of our party chain.
And obviously, one of the key elements of that will be the Solar Power Summit, which is taking place in just a couple of weeks on the 7th and 8th of March.
The Evolution of the Solar Market Workshop to the SolarPower Summit
Glenna: Excellent. And that event, now, is in its 12th year. It’s gone through a little bit of a name change. Maybe you can tell us a little bit about the evolution of this event, and what you hope to accomplish with the operations and maintenance topic.
James: Yeah, I think that’s a very fair point, actually, Glenna, because we used to call it the Solar Market Workshop. And for eleven years, it was the Solar Market Workshop. And obviously, the main focus that we had was on solar markets, and we had this sort of idea that we’re coming together, working together, and creating an outcome on specific issues.
And this year, we see it as a much bigger event, whereby many different players will come in. We will have two strands, so not just the usual market orientation. That will still be there, we’ll still talk about “What are the most important markets? Where’s the growth? Where’s the decline?” We will also have a strand that will look at the legislative agenda. Because as maybe many of your listeners are aware, in Europe, we have this clean energy package on the table, which was put in place in December, and which is not going to be discussed for a couple of years before it is implemented. And so, we felt we ought to introduce the policy line as well.
So actually, what we’re offering to our members and non-members is a real opportunity to understand markets, but also, to understand what is going on in terms of agenda that will impact that sector as well for many years to come. I think that in many ways, what we would say is we’re certainly expanding in terms of the areas that we cover. And I think that’s a really good value proposition for all of our members and what we’re engaged with.
In terms of accomplishing with the O&M topic, I think that what we’re aiming to achieve within that very big summit is that we will indeed have a roundtable where we discuss what we’re going to be doing in the coming six to twelve months, to make sure we’re able to bring forward all of the ideas we have, building on the work we’ve done over the last 18 months, to go into another phase of developments of our O&M task force.
What to Expect at the SolarPower Summit O&M Round Table
Glenna: Excellent, all right. And that’s a really nice segue into Vassilis, because Vassilis, you are the task force leader for the O&M group. And you are moderating a panel coming up at the Solar Power Summit. So you’re right in the middle of all of this. Can you tell us about what kinds of themes and topics you anticipate addressing, and why that’s important right now?
Vassilis: Glenna, the fact that O&M is becoming increasingly important in the last few years, and we see a very dynamic market, which is evolving very, very fast. Actually, from month to month. Apart from the market statistics like consolidation and volumes, there is a big maturation processes in terms of understanding and standardizing.
So the task force that has started its activities a couple of years ago, more or less, or close to that, has published the first document version, one of their best practices. And since then, we’ve been receiving some feedback from the market. And recently, we had an internal meeting on how to plan our further activities for this year.
Now, the biggest challenge we’re facing right now is how to deal with all these great ideas and great input. In general, this has been very well taken by the industry, and we do not have any concrete numbers; we hope we’re going to be able to do this very soon. There’s simply too many ideas on how we could take this process further. There’s various directions and we have various thoughts.
But the key things that we are focusing or willing to focus in the immediate future is, first of all, to create awareness in the market. So, there is such an initiative coming out of SolarPower Europe. And we want to make evident to the market stakeholders why this is important, and what’s the ultimate goal of that.
As I said before, we also plan to collect some feedback. So, this is the engineer speaking from inside Vassilis right now. It’s not just general ideas of how we believe and this is appreciated from the market by talking with people, but more to have a more measurable outcome.
SolarPower Europe O&M Guidelines Survey
So, part of the activities that we’re going to launch very soon is a survey with concrete questions, where we’re going to see in numbers, basically, how this is perceived from the market, and what the market actually wants, and what the market actually wants from the O&M task force to do as a next step. Because what is important is not what we think the best practice should be. This document is intended for the market. So we should have our ears open and listen to what the market has to say about that, how this is perceived, and plan our next steps according to that.
Preparing Version 2.0 of the SolarPower Europe O&M Best Practices Guidelines
Glenna: Okay, excellent. And speaking of awareness, let’s just kind of maybe step back a little bit for those listeners who may not be aware of the first O&M guidelines or best practices that were released just a few months ago, so they haven’t really been out in the market very long.
James and Vassilis, can you maybe give us a brief description of what this document is, and how it’s been received? And finally, what kinds of initiatives you’re hoping to incorporate into the next version.
James: I think, Glenna, what I would see from a SolarPower Europe point of view is that we’ve had lots of positive feedback. This isn’t just from the industry players. I mean, obviously, these guidelines have been contributed to by a large number of companies. So, it really is a very representative set of organizations that have been involved in the development of the guidelines.
We also have a lot of good feedback from media…the solar media. Lots of media across Europe who are very interested in what we’re doing here. Trying to understand the need for the standardization, harmonization of process, to make sure we have a stronger offering for operations and maintenance.
Ultimately, what I would say is that although we only launched them, say, in June last year, so far, we’ve had very strong feedback from industry, from media, from all interested stakeholders. And that would…probably for me, I mean, it’s all across Europe. It’s not just one or two markets, it’s many markets. And what I expect to happen in the coming years and months, I should say, I expect this to grow. I expect this to grow across the world. I think that we’ll see more and more areas, more and more companies, more and more people being aware of these best practice guidelines, of people taking them on, of using them, and actually improving the standard of O&M that is currently delivered not just in Europe, but across the world.
In terms of what happens next, it’s been alluded to by Vassilis in response to his last question. We think it’s really important that we get some really solid feedback, not just the anecdotal feedback that I referred to, but we want to have a survey. We’re going to be asking people through our newsletter, which there’s more than 20,000 people involved in our sector, and asking them what they think about the…what we call the “Version 1.0” of our O&M guidelines. And asking them what we should be doing, which areas we should be focusing on to deliver an improved 2.0 version that hopefully, Vassilis will be able to achieve at some point during this year.
So, from our point of view, I would say we’re very, very satisfied with the way that people are understanding the Version 1.0. But this is not something you can sleep on. Solar is a very quick-moving sector. We have to keep on top of that fast-moving nature and dynamic nature of the sector. And therefore, we have to keep hounding and keep asking people “What do we need to change to keep things moving forward?”
So, that’s what we’re going to be doing. And I think that’s really important to make sure that we maintain the relevance to these guidelines.
Vassilis: If I could speak and answer what James has just been saying, I think there’s three major points that need special attention and need focus from the task force. This is awareness, dissemination, and adoption. So, I think doing the first step was very, very important. We now have something to show to the market, to all the stakeholders of the market. And the way that I envision that is to be sort of a discussion basis, an ongoing discussion basis, which is something that has become something very concrete. I think it’s a very useful and fantastic document, and I can more than confirm what James is saying about what we hear in the market. And we’re happy that it was so well-received.
But this is just the start. It’s definitely not…even closing of a first chapter, I would say so. I think that this first step, the main function of this first step, was to create some, first, awareness, and try to engage more stakeholders. So, engagement, in my eyes, is not just attracting new members in SolarPower Europe and in the task force, but motivating the existing ones to engage more actively.
So engagement, I think, is a key. Which is going to lead, sooner or later, to adoption. And the more such a document and such a way of thinking is adopted by the market, the more feedback we’re going to have, and the more value this document is going to gain. And dissemination, I think that’s extremely important. And I would see that exactly as James thinks in two steps or in two levels, better said.
Leading Emerging Solar Markets
The first is, of course, the European markets. Where we have the privilege of being one of the oldest or the oldest market and more mature market. But I think it’s also an enormous opportunity for the SolarPower Europe and the European stakeholders, so to speak, to use all this expertise and know how that we have gained in the past very many years, and lead the way in emerging markets. And there are a lot of emerging markets globally. For example, India or Africa, Middle East. So pretty much everywhere, actually.
So these would be the three points, if I could codify the focus that we should have, of course. This needs further…to be detailed further and how exactly all this pieces should be done. But in essence, I think these should be the most important, as I said, focus points for the task force in the coming months or years.
Glenna: Excellent. You all made the very important point that Europe has both the advantage and the challenge of having the oldest portfolio of solar assets in place. And I think it’s only fitting that as we look out on the geography, if you will, globally, you see a lot of different organizations working on standardization documents that SolarPower Europe should really be ahead of that, and really actively involved.
Let’s kind of dive in here to the real reason that these guidelines and best practices-types of documents are happening, which is to improve solar performance. And James, you have really…your organization has really worked hard to talk to asset managers and owners to find out what are the real issues going on here with older solar parks and plants? So maybe you could speak a little bit to some of those issues that are coming forth from older plants that asset managers and owners are concerned about, and how you’re working to solve these issues?
James: Yeah, of course. Thanks for that, Glenna. I think that’s a very good question. What I would like to do is sort of step back a little bit and go back to the end of 2014. I had the pleasure to be at the very first kickoff meeting of the task force for O&M, where we started discussing the whole issue. And I think it was very deeply felt by everybody that was present, and this goes from the value chain, basically; from module manufacturers, all the way down to people who are selling power from solar parks.
It was very clearly felt that what we don’t have is a standardized and harmonized approach to O&M. People are saying in Europe, we’ve got this huge standing capacity. But from one country to the next, O&M is done differently. Even within the country, it’s done differently. Even within one company, it can be done differently. And so, it was very clearly recognized that for asset managers and other developers, we needed to move into a direction where there was a better understanding of “What are the best practices for O&M?” Because there was so much divergence of practice.
And so, we really started to go…at the end of 2014, we said, “Okay, we need to get all of the leading players together, and we need to talk about all of the different experiences they have, and think about how we can take forward an idea of how we can actually improve the standardization, improve the harmonization, so that we can indeed negate some of the concerns that asset managers might have about how operations and maintenance is done.”
In a way, it’s all about reducing the risks that you might associate with investing in solar. So you help asset managers and you help them understand, “Where are the risks? What are the best ways of dealing with O&M? What are the best ways of managing your assets?” And so, in that respect, we were able to early on recognize that we needed to do something which involved more harmonization of practice.
Solar Bankability and the Role of O&M
Being SolarPower Europe, we’re all so lucky because we can draw on lots of other facets that we have. We work together with a number of companies and organizations, and with the European Commission itself on a project called Solar Bankability, which basically is all about establishing common practice for professional risk assessments, to reduce the risks associated with investments and PV projects.
Now, there is relevance to O&M. Because in a way, what you’re doing when you’re talking with all of those different companies, you’re talking to them about how you reduce risks, which involves how do you do O&M. So, you have to have some sort of risk mitigation strategy. And that, indeed, can reduce the costs of capital or can help you access finance more easily. And that is very important for making sure that we’re seeing more investment going in to solar.
And our O&M task force and our O&M best practice guidelines kind of support the ideas that we’re seeing in other projects that we’re doing. So that essentially, what we’re trying to do is de-risk and harmonize and standardize the approach to dealing with O&M in Europe.
Most recently, and Vassilis actually referred to it earlier, we did see each other quite recently. We had a very big event on the 7th and 8th of February where we had a number of experts from insurance, from banks, from asset management, from developers, EPCs, module manufacturers; you name it, they were all there. And what they did say was, “In essence, solar remains a relatively low-risk sector to be involved with, in comparison to other energy generation technologies. But it is important that we mitigate any risks with standardization and dissemination of best practices.”
So, this to me, is reinforcing what we’re trying to do through the O&M best practice guidelines. It’s about reducing risks, and that can be done through standardization and awareness creation of these standards.
Vassilis: I think James mentioned a very nice and key word, actually key term, which is “standardization.” I mean, if you look at the other industries, away even from energy industries, as long as standardization stepped in, they’ve experienced an exponential growth. So, the perception for solar is that–and it’s true, actually–it’s not a new market. I mean, it’s some decades old, actually. But the fact is that solar O&M, as a segment, as a discreet part in this market, is actually rather new. And this is immediately evident for companies and stakeholders, in general, in the market because very few things are standardized.
James mentioned standardization in terms of procedure and risk mitigation. I would go even further. I mean, currently in the industry, we do not have even standard terms that we can communicate. Just a simple example, I mean, what we mean by O&M and what we mean by asset management, as an example, is something that is very differently perceived, even in countries in Europe, in different countries in Europe.
So there is something essential that needs to be done there. And the best practices that the task force is working on, I see them as the foundation, basically, of standardization. In fact, the task force is actually as well leading the work stream of IRENA and Terawatt Initiative for solar energy standardization. For those who don’t know, IRENA is the International Renewable Energy Agency. And Terawatt Initiative is a global nonprofit organization for the solar industry.
So I think the last months or years, but not too many years, we see that all the stakeholders are becoming increasingly aware that there is a tremendous lack of standardization. And I think it was a great initiative from SolarPower Europe and from James in the very beginning to step into this process of doing the first step of forming a task force for the best practices. And I think this is, as I said before, a foundation for mitigating risk, for standardizing the industry, and all the benefits that come with that.
And we see that already happening. I mean, as I said, the task force is leading the work stream of IRENA and Terawatt Initiative. We have been actually invited by other institutions in other continents or countries to contribute with what we have already done. So, having realized that early enough, I think it’s a huge opportunity also for SolarPower Europe to show, really, thought leadership. And using the expertise and know how that the market has gained throughout the last years.
Glenna: What you all are talking about leads us perfectly into the question that I want to get into that our listeners can get some ideas about the trends and key initiatives that you all see. And one of those trends that we see across the globe is this standardization effort. And it’s really important because if you look at legacy power generation technologies, those older, more established have very tightly constructed standardization. And in fact, some of those O&M asset manager groups are now getting involved in the solar industry looking for the kinds of things they’re used to having to ensure that their power performance is what it’s going to be.
So, one of the trends that we see is this whole standardization effort. So, what other kinds of…if we can kind of look at the crystal ball just in the year. Because as James says, the industry moves fast. What other kinds of trends and key initiatives do you see happening over the next few months? And just to give that a little bit more flavor, what differences do you see in the European market versus other parts of the world? And James, if we could start with you, that would be great.
James: Yeah, I think that’s a good question, Glenna. I think that from a SolarPower Europe point of view, in 2017, a key initiative for us is definitely the elaboration of the Version 2.0 of the O&M best practice guidelines. And as Vassilis has already mentioned, we think it’s really important that to take that forward, we need to do things like an O&M template contract. And working with IRENA and the Terawatt Initiative as part of the Solar Energy Standardization Initiative really helps us to give, first and foremost, a strong weighting to the contracts that we develop. But it also helps us to do something not just for Europe, but beyond Europe and go across borders.
COP21 and the Globalization of Solar
Because in the end, what we have to accept about solar is that it started off as kind of a European phenomenon. When you go back just a few years, solar was 60%…say by 2012, 60% of the installed solar in the world was in Europe. Today, we’re seeing more and more regions taking on solar. And after COP 21 in Paris, the Paris Agreement, we’re definitely, definitely seeing a globalization of solar. This is a phenomenon that’s…it’s kind of a genie that’s looking back into the bottle, Glenna. What we know about solar is that it’s growing, it’s cheaper, more and more people are doing it. Which means you’re getting more and more installed capacity.
Now Europe, which is the oldest and has the largest [inaudible 00:25:49] of installed solar PV needs to lead, in our opinion. And that’s why we lead on this initiative with the help of people like Vassilis who are doing a great job. We need to lead on how to do O&M well. Because we have to ensure that we get the maximum lifetime out of our installations, but also the maximum yield that we share, that we’re reliable…technologies that our reputations maintain. Because let’s be honest, the clean energy future needs to be built on technologies like solar.
So it’s great that we’re having a lot of deployment globally. But Europe, if you like, is still the test case. That we still need to make sure that with our very large, deployed amount of solar, we are able to deliver the right kind of O&M to get the best yields to maintain our reputation.
So the way that we see it is Europe is going to be the test case. But what we learn through what we’re doing for O&M standardization in Europe needs to be rolled out across the globe. We need to move into emerging markets for solar, emerging economies. And the sooner you get best practices, risk mitigation measures, all of these kind of tools that they can be implemented globally, the more efficient we will find solar will be, the cheaper it will become, and ultimately, the more we will see deployed.
So from our point of view, what we’re doing is playing an important role in making sure that the solar genie does not go back into the bottle. I hope you like that analogy.
Vassilis: Well, if I may add to what James said, with which actually I agree 110%, the key words that we mentioned is standardization is going to lead to risk mitigation and increased performances. Just to put that in just the line.
But there is another benefit there, which I think should be coming fairly soon as long as we achieve standardization, and this is the professionalization of the industry. Meaning that it’s gonna help the healthy competition. It’s going to decrease the prices. And it’s going to increase the quality of the services provided.
So in essence, if you look a bit further than that, you would see another market…asset owners and asset managers. Their job is going to be made much easier to manage their O&M contractors. The quality of their O&M services is going to be higher and standardized. We are all going to speak the same language. And I don’t think this is something new we’re talking about. I mean, all the mature industries…also in Europe, let’s take, for example, wind. They have achieved that to a great extent. This is because these industries are, of course older, and they’ve gone through this process way before we stepped into that. So I think this is a huge chance, and I don’t think I can underline or stress out the benefits of standardization and best practices in an industry.
To put that in keywords, it’s increasing performances, making services cheaper, increasing healthy competition in the market, a mitigation of risk. I wouldn’t see any disadvantage in that. So giving also the globalization of the solar market and the role that Europe and SolarPower Europe could play in that, I think that it’s an enormous opportunity, and I’m so happy that this initiative from SolarPower Europe has started early enough. And we could play a key role in the global market, not just the European market alone.
Glenna: Well, it’s certainly the excitement that both of you bring to this industry, and the shaping of such an important energy source to combat climate change…globally, really, both of you bring that to this conversation and I thank you for that.
Let’s just see if there are any other comments either of you have for our listeners related to how really important the O&M and asset management sector is to the industry.
James: Well, if I just say first, what I would say is that O&M is becoming…it has been for a while in Europe, but it’s becoming a key part of our value chain, and increasingly so across the world as we have more and more deployments of solar. And one of the interesting things that we note and also through the work that we’re doing on the O&M task force, but also through other projects…and I’d also be happy to hear what Vassilis feels about this, is that what we do know is that O&M is a part of the value chain where you get significant price pressure where people think that they can try and do this on the cheap.
And I think that we have to make sure that price pressure doesn’t interfere with quality for O&M. Because actually, O&M will make a huge difference to the overall reputation for our technology. Ultimately, I believe that is what our guidelines are for.
What we’re trying to say is O&M is a serious part of the business. Do not just sign off on any old contract for O&M. Make sure you understand what the best practices are, make sure they are covered. And don’t just pay attention to price. Make sure you get quality as well, so you guarantee your delivery.
And for me, that’s really why, from the very beginning, we wanted to get involved with this. We understand the price pressure. Every energy technology needs to be cheap. But you cannot take a shortcut to avoid things like making sure you’re reliable and you have the output that you’ve told your investors you will have.
Vassilis: Yeah, also from my side, once again, I couldn’t agree more with James. And that’s why when I was talking earlier, I underlined the term “healthy competition.” It’s not going to be just a number competition. It needs to be the fine balance between quality and price, of course. And we have to squeeze these prices as much as possible, but without sacrificing quality. I think this is key.
And also another comment to what James said before. I think he said that the O&M is becoming increasingly important. This is true, but let me add my note as well. I think O&M has always been increasingly important. It’s just the perception that is changing right now. I remember ten years ago, talking with investors, even with lenders. They were considering the O&M as a sort of automatic process. I mean, I’m going to construct this asset, and then for 20 years, I’m just going to issue my invoices and that’s it. That was a misperception from a great part of the market at that point in time. And that has changed quite substantially. Because now, the outcome of that simplified approach is before our eyes.
The significance of O&M hasn’t really changed. It’s that the market players have actually realized that it was not so simple as they thought in the beginning. And now, we’re coming much closer to reality. And having these best practices and dissemination processes thereof, I think that that’s going to be quite helpful to those who are gradually understanding the importance of O&M.
Glenna: Well, you both have touched on some pretty big topics here at the end, particularly so. I think there’s certainly opportunity to tackle those in future topics. And just to kind of wrap up this session, I just want to say, James, thank you again for being part of this episode of this O&M Insider.
And maybe just a couple of questions as we close. How can your listeners access a copy of SolarPower Europe’s O&M guidelines? And second, who would benefit from attending this year’s Solar Power Summit in Brussels?
James: I think that the first question is very simple. The guidelines are freely available to everybody, to anybody on our website, solarpowereurope.org. Where you can download them and you can take them on board, and you can start reading them.
What we also have, though, is a best practices logo. Which all companies that sign up to use our best practices can actually put into their e-mail signatures, also onto their websites, so that they’re actually adhering to these best practices. So it’s not just the question of getting the alert, getting the document. You can also get a logo to prove that you were doing what we think is best practice today. So I also encourage all of your listeners, Glenna, to consider not just downloading, but also living up to the best practices that we suggest.
In terms of the Solar Power Summit, this is undoubtedly an event that is hugely valuable to everybody who’s active in solar power in the world. If you are involved in upstream, downstream, you’re a national association, you ought to be here. We will touch on issues like O&M, we will touch on asset management. We will touch on quality. We will touch on policy environments. This is an all-encompassing two days. We will look at so many different issues. Everything will be relevant to you if you are engaged in making solar part of now and the future’s energy mix in Europe and the world.
Glenna: Gentlemen, thank you so much for this valuable conversation related to the upcoming Solar Power Summit and O&M in general in the European and global markets.
James: Thank you, Glenna. It’s been a real pleasure to be with you here today. And I hope that we’ve been able to give some good insights for your listeners. I also want to say thank you, Vassilis, because he’s been doing a fantastic job of driving and leading this work that we’re doing on O&M. Which as he’s rightly pointed out through his answers today, is a crucial part of the overall development of solar globally.
Thank you, both. It’s been a great pleasure.
Vassilis: Many thanks from my side, both James and Glenna, for this very interesting interview or podcast. I think as James said what I hope at least, that’s going to give some flavor of what’s coming up in the Solar Power Summit in a couple of weeks.
And what we are doing and what we’re planning to do in the task force…as Glenna said in the beginning, we’re going to have a roundtable debater, and we would be happy to have one or more people take part in that and exchange thoughts on the best practice guidelines of SolarPower Europe. Thank you once again.
Glenna: Excellent. Well, I just want to thank Vassilis and his company for providing us the opportunity for us to have these discussions through the Solar O&M Insider.
I am Glenna Wiseman, your host. This Solar O&M Insider podcast series is brought to you by Alectris at alectris.com.